Senior Product Manager, Personalization Strategy

Imagine what you could do here! The people here at Apple don’t just create products — they build the kind of wonder that’s revolutionized entire industries. It’s the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. At Apple, inclusion is a shared responsibility, and we work together to foster a culture where everyone belongs and is inspired to do their best work.

Here on the Apple Store Online team, we are responsible for Apple’s largest store. Our main goal is to deliver a magical, personal digital experience where customers can shop, buy and learn everything Apple, wherever they are. Each customer should feel like they are our only customer and our job is to set the bar for the experience they receive. To run such an extraordinary store, it takes extraordinary people, and we are looking for someone to help us do extraordinary things.

Apple is looking for an experienced Product Manager to join the Apple Store Online Product Team to lead some of Apple Retail’s most significant growth initiatives. This team is responsible for building seamless, personalized, and innovative digital commerce experiences and capabilities for all our online customers. This is a technical role that links between business, design, and engineering to bring to life incredible products for our customers.

This role will develop product strategies, identify opportunities, and design solutions to enable agentic commerce experiences that uphold Apple’s privacy values. You will lead a cross-functional team including business, marketing, design, data science, and engineering to deliver on the strategies that you create.

Responsibilities

• Assess the agentic commerce landscape and define new shopping experience opportunities.
• Develop capability roadmaps and requirements to deliver new agentic experiences.
• Align ideas, plans, and technical design with engineering leaders.
• Contribute to an inclusive environment through respecting each others' differences and having the curiosity to learn.

• Minimum Qualifications
  • 10+ years Product Management experience driving e-commerce or consumer digital experiences in a revenue-driven organization.
  • Proficient in web technologies, large-scale service architectures, and app platforms.
  • Experience leveraging data and insights to deliver customer-facing digital products and capabilities globally.
  • BA/BS in Computer Science or a technical degree, or10+ years of relevant professional experience.


• Preferred Qualifications
  • Experience working in technology consulting, technology strategy, and/or a product development role
  • Track record of designing and delivering personalized experiences, incorporating the latest generative AI capabilities and user experience standards.
  • Experience with Apple OS frameworks, AI toolkits, and Human Interface Guidelines.
  • Ability to lead significant digital transformations, including adopting new technology platforms and defining operational processes.
  • Capable of moving from high-level conceptual ideas to detailed, systematically organized plans and implementations.
  • Proven ability to translate complex information into concise, and compelling narratives appropriate for different stakeholders, fostering alignment across all organizational levels.
  • Demonstrates Apple’s values of inclusion and diversity in daily activities, helping create an environment by respecting differences and having a curiosity to learn.